| WORKFORCE |
| Total workforce |
| Total employees | 1,243 | 1,607 | 1,410 |
| Total workforce by employment type | M | F | M | F | M | F |
| Permanent full-time | 775 | 296 | 921 | 323 | 838 | 287 |
| Permanent part-time | 1 | 9 | 2 | 13 | 1 | 17 |
| Fixed-term contract | 29 | 10 | 47 | 29 | 77 | 33 |
| Casual | 1 | 1 | 3 | 2 | 7 | 3 |
| Contractors | 93 | 28 | 222 | 45 | 128 | 19 |
| Total workforce by location | M | F | M | F | M | F |
| Total employees in Australia | 170 | 76 | 205 | 110 | 204 | 113 |
| Total employees in PNG | 549 | 195 | 679 | 214 | 676 | 201 |
| Total employees in USA | 84 | 42 | 86 | 40 | 40 | 23 |
| Total employees in Japan | 2 | 1 | 2 | 1 | 2 | 1 |
| Total employees in MENA | 1 | 2 | 1 | 2 | 1 | 2 |
| Total workforce by age | M | F | M | F | M | F |
| <30< />d> | 51 | 62 | 56 | 53 | 87 | 64 |
| 30-50 | 538 | 216 | 609 | 253 | 597 | 236 |
| >50 | 217 | 38 | 308 | 61 | 239 | 40 |
| Total workforce by category | M | F | M | F | M | F |
| Graduates and apprentices | 28 | 30 | 31 | 18 | 15 | 12 |
| Employees | 111 | 55 | 148 | 87 | 179 | 101 |
| Supervisors/professional or technical | 270 | 104 | 328 | 115 | 317 | 99 |
| Managers or technical specialists | 298 | 100 | 369 | 114 | 326 | 102 |
| Senior managers or technical experts | 93 | 26 | 91 | 32 | 79 | 25 |
| Executive management | 6 | 1 | 6 | 1 | 7 | 1 |
| WORKFORCE AND SENIOR MANAGEMENT DIVERSITY |
| Diversity in the total workforce |
| Number of female employees | 316 | 367 | 340 |
| % women in the total workforce | 28.16% | 27.39% | 26.92% |
| Number of PNG citizens | 654 | 753 | 736 |
| % PNG citizens in the total workforce | 58.29% | 56.19% | 58.27% |
| Diversity in the PNG workforce |
| Number of female employees | 195 | 214 | 201 |
| % women in the PNG workforce | 26.21% | 23.96% | 22.92% |
| Number of PNG citizens | 654 | 753 | 734 |
| % PNG Citizens in the PNG workforce | 87.90% | 84.32% | 83.69% |
| Diversity in the USA workforce |
| Number of female employees | 42 | 40 | 23 |
| % women in the US workforce | 33.33% | 31.75% | 36.51% |
| Diversity in management roles |
| Number of females in senior leadership roles | 27 | 33 | 26 |
| Number of PNG citizens in senior leadership roles | 22 | 19 | 22 |
| Total number employees in senior leadership roles | 126 | 130 | 112 |
| % PNG citizens in senior leadership roles | 17.46% | 14.62% | 19.64% |
| % Women in senior leadership roles | 21.43% | 25.38% | 23.21% |
| % women in junior management positions | 25.13% | 23.60% | 23.83% |
| Board diversity |
| Number of Board members | 8 | 9 | 9 |
| % female | 37.50% | 33.33% | 33.33% |
| % PNG citizens | 0.00% | 11.11% | 11.11% |
| % PNG citizens in PNG workforce by gender and category | M | F | M | F | M | F |
| Graduates and apprentices | 4% | 5% | 4.12% | 2.26% | 2.04% | 1.50% |
| Employees | 15.29% | 5.81% | 16.47% | 6.37% | 20.71% | 8.04% |
| Supervisors/professional or technical | 28.59% | 10.09% | 29.88% | 9.16% | 29.43% | 7.90% |
| Managers or technical specialists | 20.80% | 7.19% | 21.51% | 7.70% | 20.03% | 7.63% |
| Senior managers or technical experts | 2.29% | 1.07% | 1.20% | 1.33% | 1.63% | 1.09% |
| Executive management | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| Total | 71.25% | 28.75% | 73.17% | 26.83% | 73.84% | 26.16% |
| % female and male employees by category | M | F | M | F | M | F |
| Graduates and apprentices | 2.50% | 2.67% | 2.31% | 1.34% | 1.19% | 0.95% |
| Employees | 9.89% | 4.90% | 11.04% | 6.49% | 14.17% | 8.00% |
| Supervisors/professional or technical | 24.06% | 9.27% | 24.48% | 8.58% | 25.10% | 7.84% |
| Managers or technical specialists | 26.56% | 8.91% | 27.54% | 8.51% | 25.81% | 8.08% |
| Senior managers or technical experts | 8.29% | 2.32% | 6.79% | 2.39% | 6.25% | 1.98% |
| Executive management | 0.53% | 0.09% | 0.45% | 0.07% | 0.55% | 0.08% |
| Total | 71.84% | 28.16% | 72.61% | 27.39% | 73.08% | 26.92% |
| REMUNERATION |
| Ratio of basic salary by gender and employee category – Australia | M | F | M | F | M | F |
| Graduates and apprentices | 0.00 | 0.00 | 0.00 | 0.00 | n/a | n/a |
| Employees | 1.00 | 1.19 | 1.00 | 1.12 | 1.00 | 1.09 |
| Supervisors/professional or technical | 1.00 | 1.03 | 1.00 | 1.00 | 1.00 | 1.00 |
| Managers or technical specialists | 1.00 | 1.04 | 1.00 | 1.00 | 1.00 | 0.96 |
| Senior managers or technical experts | 1.00 | 0.79 | 1.00 | 0.97 | 1.00 | 0.93 |
| Executive management | 0.00 | 0.00 | 0.00 | 0.00 | n/a | n/a |
| Total remuneration ratio AUS | 1.00 | 0.99 | 1.00 | 1.00 | 1.00 | 0.98 |
| Ratio of basic salary by gender and employee category – PNG | M | F | M | F | M | F |
| Graduates and apprentices | 1.00 | 1.20 | 1.00 | 1.11 | 1.00 | 1.09 |
| Employees | 1.00 | 1.01 | 1.00 | 0.86 | 1.00 | 0.92 |
| Supervisors/professional or technical | 1.00 | 1.30 | 1.00 | 0.98 | 1.00 | 0.96 |
| Managers or technical specialists | 1.00 | 1.19 | 1.00 | 1.08 | 1.00 | 1.09 |
| Senior managers or technical experts | 1.00 | 0.82 | 1.00 | 0.70 | 1.00 | 0.74 |
| Executive management | 0.00 | 0.00 | 0.00 | 0.00 | n/a | n/a |
| Total remuneration ratio PNG | 1.00 | 0.98 | 1.00 | 1.04 | 1.00 | 1.02 |
| Ratio of basic salary by gender and employee category – USA | M | F | M | F | M | F |
| Graduates and apprentices | 0.00 | 0.00 | 0.00 | 0.00 | n/a | n/a |
| Employees | 0.00 | 0.00 | 0.00 | 0.00 | n/a | n/a |
| Supervisors/professional or technical | 1.00 | 0.78 | 1.00 | 0.92 | 1.00 | 1.07 |
| Managers or technical specialists | 1.00 | 1.00 | 1.00 | 1.05 | 1.00 | 1.02 |
| Senior managers or technical experts | 0.00 | 0.00 | 0.00 | 0.00 | n/a | n/a |
| Executive management | 0.00 | 0.00 | 0.00 | 0.00 | n/a | n/a |
| Total remuneration ratio USA | 1.00 | 0.91 | 1.00 | 1.00 | 1.00 | 1.05 |
| TRAINING AND DEVELOPMENT |
| % of workforce who received a performance review | M | F | M | F | M | F |
| % of workforce who received a performance review | 98.22% | 98.05% | 94.00% | 91.00% | 93.48% | 90.74% |
| % of workforce who received a performance review by employee category | M | F | M | F | M | F |
| Graduates and apprentices | 100.00% | 100.00% | 100.00% | 100.00% | 22.22% | 50.00% |
| Employees | 97.30% | 98.11% | 97.00% | 97.00% | 83.33% | 82.98% |
| Supervisors/professional or technical | 99.24% | 98.04% | 97.00% | 88.00% | 97.43% | 93.81% |
| Managers or technical specialists | 97.56% | 96.94% | 92.00% | 90.00% | 97.15% | 97.98% |
| Senior managers or technical experts | 98.90% | 100.00% | 79.00% | 86.00% | 92.31% | 92.00% |
| Executive management | 83.33% | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% |
| Average training and development hours and spend by gender | M | F | M | F | M | F |
| Average hours of training and development per employee | 18.30 | 18.30 | 48.40 | 51.90 | 29.20 | 28.50 |
| Average amount spent per employee on training and development (US$) | $2,397 | $3,188 | $2,794 |
| Average training and development hours by employee category |
| Graduates and apprentices | 7.11 | 8.80 | 7.36 |
| Employees | 4.08 | 6.78 | 7.55 |
| Supervisors/professional or technical | 3.80 | 7.21 | 9.19 |
| Managers or technical specialists | 4.47 | 7.22 | 7.64 |
| Senior managers or technical experts | 4.69 | 7.09 | 7.67 |
| Executive management | 0.00 | 6.10 | 9.50 |
| Development programme participation (% of workforce involved) |
| Accelerated Development Programme | 0.00% | 0.00% | 0.00% |
| Apprentice Programme | 0.00% | 2.00% | 2.00% |
| Citizen Development Programme | 0.00% | 5.00% | 4.97% |
| Coaching our Way Programme | 0.00% | 11.00% | 0 |
| Competency Assurance Programme | 0.00% | 27.00% | n/a |
| Graduate Development Programme | 0.00% | 1.00% | 1.00% |
| Leading our Way for Women Programme | 0.00% | 1.00% | 1.21% |
| Supervisor Development Programme | 0.00% | 0.00% | 13.00% |
| PAYMENTS TO EMPLOYEES |
| AUS |
| Wages and salaries | 68,960 | 65,978 | 88,063 |
| Benefits and other employee expenses and support | 21,652 | 21,297 | 17,644 |
| Total payments to employees in AUS | 90,612 | 87,275 | 105,707 |
| PNG |
| Wages and salaries | 79,925 | 29,022 | 21,473 |
| Benefits and other employee expenses and support | 1,229 | 7,822 | n/a |
| Total payments to employees in PNG | 81,154 | 36,844 | 21,473 |
| USA |
| Wages and salaries | 14,827 | 14,176 | 4,409 |
| Benefits and other employee expenses and support | 16,979 | 14,340 | 9,216 |
| Total payments to employees in USA | 31,806 | 28,517 | 13,626 |
| RECRUITMENT AND RETENTION |
| 12-month turnover rate (%) |
| Voluntary turnover rate | 6.00% | 7.00% | 7.00% |
| Involuntary turnover rate | 26.00% | 1.00% | 2.00% |
| Total annual turnover rate (%) | 32.00% | 8.00% | 9.00% |
| 12-month turnover rate by age (%) | M | F | M | F | M | F |
| <30< />d> | 14.00% | 5.00% | 16.00% | 13.00% | 8.00% | 8.00% |
| 30-50 | 25.00% | 32.00% | 4.00% | 7.00% | 8.00% | 11.00% |
| >50 | 54.00% | 76.00% | 8.00% | 3.00% | 10.00% | 15.00% |
| Total Company turnover | 32.00% | 32.00% | 6.00% | 7.00% | 8.00% | 11.00% |
| Return to work and retention rates after parental leave |
| Number of employees entitled to parental leave | 964 | 1,080 | 991 |
| Number of employees who took parental leave | 35 | 43 | 53 |
| Number of employees who returned after parental leave | 33 | 38 | 46 |
| Retention rate of employees who returned to work after parental leave ended (%) | 94.29% | 88.37% | 86.79% |
| Percent of eligible employees entitled to paid superannunation on parental leave | 100.00% | 100.00% | 100.00% |
| Internal movement and opportunities |
| % of open positions filled by internal candidates | 62.55% | 70.00% | 61.00% |
| Number of employees promoted | 83 | 34 | 54 |
| Collective bargaining agreements |
| % of employees in collective bargaining agreements | 0.00% | 0.00% | 0.00% |